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Berkey Water Filtration / water filter
Our carbon water filters are made from high-temperature sintered porous PE powder and active carbon powder, providing precise flow control and deep filtration. They effectively remove 99% of chlorine from your water, ensuring clean and fresh-tasting water.
Our high-quality coconut shell carbon filter is NSF42 certified, guaranteeing that it is lead-free and BPA-free. It absorbs odors, colors, chlorine, detergents, VOCs, heavy metals, and carcinogens, making your drinking water ultra-safe and refreshing.
With a precision interface design, our filters fit tightly with the washer and butterfly nut, ensuring no leaks and a perfect match with your original brand. This 2-filter pack is a compatible replacement for various filter series including Travel, Big, Royal, Imperial, Light, Crown, Traveler, Nomad, King, Big, Doulton Ceramic, Super Sterasyl, and ATC Super Sterasyl filters, W9361122, W9361123.
We recommend replacing the countertop purification gravity elements every 6,000 gallons or according to your home water conditions for optimal performance. Before installing, rinse the filter interior with tap water until the water runs clear, ensuring better results.
Please note that TDS levels do not fully indicate water quality, and our filters do not reduce TDS values. If you have any questions or issues with our product, feel free to contact us at any time.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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